The Privacy Policy (hereinafter referred to as the "Policy") governs the use of websites: m2cargo.eu (hereinafter referred to as the System). During registration in the System, the User undertakes to familiarize himself with the current version of the Policy.
When registering in the System, you entrust UAB "Eurospektras"" (from now on - the Administrator) with your personal data and grant us the right to manage them in the amount, methods, and purposes provided for by the Policy and Terms of Use (hereinafter - the Rules) of the System. If you do not agree with the Rules, the Policy or its individual terms, the Administrator will not be able to provide you with the opportunity to use all or individual services (hereinafter referred to as the Services) of the System.
This Policy contains information about what data the site Administrator of the System collects and processes, for what purposes it uses, how much time it stores, and other provisions.
These Policies and Rules are subject to change, additions, and updates. New entries or additions to the policies come into effect upon their publishing on the website.
Users personal data is any information by which a person can be identified, as well as information about a person that is already identified.
The Administrator takes all the necessary organizational and technical measures so that the personal data of Users is always safe, and the actions for their processing comply with the requirements of the legislation in the field of personal data protection and our internal Policy.
The Administrator collects and processes personal data listed in these Rules on the following legal grounds: based on the consent of the User with the conditions provided for in this Policy and Rules; based on our legitimate interest; based on the fulfillment of any resulting legal obligations and any applicable to the Administrator. To the extent and under the conditions provided for by legislative acts, one or more of the above legal grounds may be applied to the same personal data processing.When registering and agreeing to the Rules, the User provides us with the following registration data. Some registration data is necessary for the standard functionality of the Services. If the User does not provide specific personal data, he cannot use the Services. Upon registration, the User confirms that the data indicated by him is accurate and truthful. The Administrator assumes no responsibility for the indication of inaccurate, insufficiently comprehensive, or erroneous data.
Registration data
Based on the registration data, the Administrator creates a User profile in the System. Using this profile, the Administrator can identify the User as registered in the System, and the User will be able to use all the services provided to registered Users under the terms of the Rules and (or) Policy.
Based on the registration data of the User, the Administrator can also identify the User if, for example, they update or change their data..
The Administrator will use the contact information specified by the Users profile (email address, phone number, etc.) to communicate with the User, including answering Users requests and comments, providing relevant information to the User about the Services and changes in the provision of the Services and (or) of this Policy, contacting the User if he needs help using the site or if technical problems arise, etc.
Therefore, the Users personal data must be accurate and reliable. If the User indicates incorrect (false) data, forgets about it, or forgets to update it, the Administrator cannot guarantee the functionality of the Services, and the Administrator may have problems with the implementation of Users rights. In this case, the Administrator does not take responsibility for damage that may occur due to the fact that the User provided incorrect or insufficiently comprehensive personal data.
If changes have occurred in the data provided by the User, the User is obliged to immediately inform the Administrator about this and change the relevant data in the registration form on the website. For information on updating personal data, see section 6.2 of this Policy.
The Administrator reserves the right to verify the Users personal data for accuracy and consistency with authenticity.
The Administrator processes the personal data of the User to manage the Users account.
Account Information
When filling out the registration form, the User agrees to have his data processed for direct marketing purposes. The Administrator will process his data and provide other Users with information such as general mailing, the information contained in a warehouse posting, discount information, promotions, invitations to participate in promotions, promotions, surveys with opinion polls regarding services, etc. The Administrator will provide information and offers on the website, as well as in other selected ways (for example, by e-mail or SMS messages, etc.)
Data processed to provide information and offers
Data processed for statistical purposes and for market research purposes
When analyzing the data and generating the necessary reports, the Administrator uses an automated method of data analysis. During the analysis, the Administrator uses anonymized data that does not process the name, contact, and other information concerning the User that allows him to identify his identity. It also does not handle the name and code of the company, location of the company, type of company, registration date of the company in the System, address or addresses of the company, and Contact details.
Data analysis, carried out for statistical purposes and for market research purposes, will allow the Administrator to make essential business decisions as improving the functionality of the System to meet the needs of its Users, creating an appropriate service package, etc.
The data analysis actions performed by the Administrator do not have any legal or other similar significant impacts on the User.
The Administrator will use the personal data of Users when responding to requests, complaints, statements, reviews (hereinafter - the Request) of Users.
Data processed in order to work with Requests
Data processed in order to remove illegitimate Users
Data processed for the purpose of making it possible to post warehouse
The Administrator processes and stores the Users request and data until the Request is recognized, the User does not receive a response to it, and the Administrator does not fulfill the decisions made on the Request. The Request and related data are stored for five years from the date of the conclusion regarding the Request, including:
If the content of the Request leads to a legal dispute or the likelihood of such a dispute appears, the Administrator has the right to store Users data for a longer time - until the statutory deadlines for filing a complaint expire, the statute of limitations expires and (or) the final court decision comes into force.
At the end of the processing and storage of Users data specified in this Policy, the Administrator will destroy the data or reliably and permanently depersonalize it. These actions are carried out as soon as possible, observing deadlines reasonable for such activities.
The Administrator receives almost all personal data of Users exclusively from the User. The User provides the registration data directly - when filling out the registration form.
The Administrator gets other data during conversations with the User by phone, during correspondence on Facebook and (or) Linkedin, by email, etc.
If, for a qualitative and objective assessment of the Users request, the Administrator needs to collect additional information, the Administrator reserves the right to link the data in the request with the Users data and (or) with the data collected during the consideration of the Request.
The Administrator reserves the right to transfer the Users personal data for processing to third parties who help to perform and administer the Services, as well as to persons who provide services for the Administrator of customer requests. These include database software providers, database administration services providers, hosting and cloud service providers, direct marketing, market research, business intelligence, etc.
In each case, the data manager is provided with only that amount of data that is necessary to execute a specific order or to provide a particular service. The data managers involved with the Administrator have the right to use the personal data of the User only per the instructions of the Administrator, and may not use the personal data of Users for different purposes or transfer them to other persons without the consent of the Administrator. In addition, they are required to ensure the security of Users personal data per applicable law and written agreements concluded with the Administrator.
During the provision of the Services, the Administrator Services, reserves the right to publish a warehouse in the Partner Systems. Some of the Users personal data may become available to the Administrators partners, but only for the purpose of this type of cooperation, generally or separately agreed.
The personal data of Users can be disclosed to representatives of competent state or law enforcement agencies (for example, the police or regulatory agencies), but only upon their request, only in those cases and in such order when accordance with applicable law must exercise rights and ensure security with Users, employees, and resources, as well as when it is necessary to file and protect legal requirements.
When using the System analysis services (for example, Google Analytics), which is used to determine how the User works with the information contained on the System, the Administrator reserves the right to exchange anonymized Users personal data with third parties who use such information when evaluating work on the System, when preparing reports to Administrator on the operation of the website, and also when the provision of other services related to the use of the site. Read more about this in the section 10 of this Policy.
The Administrator processes the personal data of Users in the territory of the European Union, as well as in those countries where it provides Services or where the Administrator has branches or partners. The processing of personal data is carried out by those branches that have administrative rights, so the User can get the help he needs in any Systems support office.
Legislation in the field of protection of personal data gives the User broad rights. The User can freely use them, and the Administrator undertakes to provide such an opportunity. Information about Users rights and how to exercise them is provided later in this Policy.
The User has the right to receive confirmation from the Administrator that the Administrator is engaged in the processing of his personal data. The User also has the right to get acquainted with the data that the Administrator processes, and with information about the purposes of processing the data, categories of processed data, types of data recipients, the timing of data processing, data sources, automated decision-making methods (including profiling, its meaning, and consequences). Most of this information is provided in this Policy.
A User who has an account on the System can go to his profile at any time and get acquainted with the personal data processed by the Administrator (for example, check the current personal information).
If the User does not have enough information given in this Policy and in his profile on the System, or if you need to receive some other information about how the Administrator processes his personal data, he can contact the Administrator at any time in one of the ways indicated in Section 7 of this Policy.
If the registration data or information about the User processed by the Administrator has changed, is inaccurate, or incorrect, the User has the right to request that this information be changed, clarified, or corrected.
The User can change his profile settings on the System. For changes or clarification of personal data, the User can contact the Administrator in any of the ways specified in section 7 of this Policy.
In cases where the Administrator processes the Users personal data with his consent, the User has the right to revoke his consent at any time. In this case, the processing of personal data based on his consent will be terminated. In some cases, this may mean that the Administrator will not be able to provide the User with the Services.
If the User cancels the permission to the processing of his personal data, then all the data that the Administrator processed on his basis will be destroyed, and in some cases, as indicated in this Policy, they will be stored for a specific amount of time.
In any case, the consent of the User to the processing of his personal data and the evidence of this consent may be stored by the Administrator for a longer period of time, if this is necessary, in order to protect itself from demands, claims or lawsuits presented against the Administrator.
If the User believes that the Administrator is processing his personal data in violation of the legislation in the field of personal data protection, it is necessary first to contact the Administrator directly.
If the method proposed by the Administrator to solve the problem does not seem satisfactory to the User, or the User considers that the Administrator has taken insufficient measures to satisfy his request, the User will have the right to file a complaint in the name of the controlling institution. In the Republic of Lithuania, such as the State Data Protection Inspectorate.
The User has the right to disagree with the processing of his personal data when the processing is carried out by legitimate interests of the Administrator. Taking into account the purposes for which the Administrator provides the Services and the balance of the interests of the User (as the subject whose data we process) and the interests of the Administrator (as the data manager), disagreement of the User may mean that if the Administrator interrupts the processing of personal data based on his legitimate interests, the Administrator will not be able to provide the User with the opportunity to continue to use the Services.
If the User wants to exercise the right specified in this section, the Administrator asks to send a written statement to our data protection officer.
In the event of certain circumstances established by law (for example, if personal data is processed illegally, if there is no longer any reason to process the data, etc.), the User has the right to ask the Administrator to delete the Users personal data.
If the User wants to exercise the right specified in this section, the Administrator asks to send a written statement to our data protection officer.
It is important to note that when the User ceases to use the Services, his personal data will be deleted without his separate request, and other data will be deleted or reliably anonymized.
In the event of certain circumstances established by law (for example, if the Users personal data is processed unlawfully, if the User disputes the accuracy of personal data or disagrees with the processing of data, when the processing is based on the legitimate interests of the Administrator, etc.), the User has the right to restrict the processing of his personal data. However, due to this restriction (while it will be in force), the Administrator will not be able to ensure the provision of the Services to the User.
If the User wants to exercise the right specified in this section, the Administrator asks to send a written statement to our data protection officer.
The data that the Administrator processes in automated ways by consent of the User results that they can transfer to another administrator. The Administrator will provide the Users personal data that must be transferred to the User in the format in which it is usually used in the Administrators System. At the request of the User and the availability of technical capabilities, the Administrator will send the personal data of the User directly to him or another data manager specified by him.
If the User wants to exercise the right specified in this section, the Administrator asks to send a written statement to our data protection officer.
To protect the personal data of all Users from illegal disclosure, upon receipt of a Users application for data transfer or during the exercise of other rights, the Administrator is obliged to establish the identity of the User. For this, the Administrator reserves the right to request from the User an indication of the actual personal data (for example, name, email address or telephone number), and compare with the data that the Administrator has. During this check, they can send to the User a test message via the contact specified in the registration form (SMS message or email) with a request to log in. If the verification procedure is unsuccessful (for example, provided upon request, the Users data does not match the data specified during registration, or the User cannot log in via SMS or email), the Administrator will be forced to conclude that the User is not the subject of the requested data, and reserves the right to reject a specific application.
If the verification procedure is successful, the Administrator agrees to provide the User with information about the actions that have been taken on the basis of your application, without excessive delay (in any case, no later than within a month from the date of receipt of the application and the end of the verification procedure). If the Administrator simultaneously has to consider a large number of applications, or the content of the received applications will be complicated, the Administrator reserves the right to extend the term for consideration of the Users application for another two months. The Administrator will inform the User about this (with the reasons for the extension) before the expiration of the first month.
If the Users application is received via electronic communication channels, the Administrator will also send a response via electronic communication methods unless this form of communication is impossible (for example, due to a large amount of information), or when the User asks to respond to the application in another form.
The Administrator reserves the right to refuse to satisfy the Users application in the event that the circumstances established by law appear for this. A substantiated refusal to the User will be sent by the Administrator in writing or electronically.
For all questions regarding data processing:
Email address - [email protected],
By calling the Customer Service Line at +370 655 17777.
Contact details for the personal data protection officer:
Email address - [email protected]
Mailing address - Laisves pr. 88, LT-06125 Vilnius, Lietuvos Respublika.
Title the correspondence as follows: UAB "Eurospektras", Data Protection Officer.
Details of the data manager:
UABUAB "Eurospektras"
Legal entity code 126206243
Location Address: Laisves pr. 88, LT-06125 Vilnius, Lietuvos Respublika
In order to protect personal information from unlawful access, use and disclosure, the Administrator uses various protective technologies and procedures. All partners of the Administrator are carefully selected and, at the request of the Administrator, they work only with those means that can properly ensure the confidentiality and security of Users personal information. And yet, the Administrator cannot ensure the safe transfer of information over the Internet or via mobile communications. Аny transfer of information by these methods is carried out at the Users own risk and responsibility.
At the end of the storage period for User´s data specified in this Policy, the Administrator destroys this data, and in the cases specified in this Policy, reliably and irrevocably depersonalizes within a reasonable and justified time frame for such an action.
The Administrator reserves the right to store the Users personal data for a longer time than provided for in this Policy, only in cases:
The Administrator uses cookies (which are small information files sent to your computer or other devices, such as a mobile phone) when you visit our website. Cookies are stored inside your web browser. The Administrator sends these files to the Users computer or other devices in order to identify the User at the next visit and save settings when working with the System (for example, the language of the site).
With the help of cookies, the Administrator can link the Users browsing history, other data collected during the use of our Services, with the Users activity on the Internet. The information collected using cookies allows the Administrator to provide a more convenient search, learn about the behavior of site Users, analyze trends, and improve both the sites performance and the quality of service.
The System uses Google Analytics cookies. These cookies work with the use of the web analysis tool, Google Analytics - Google, Inc. (from now on referred to as Google). These analytical cookies allow us to recognize and count the number of visitors to see how visitors move around the site during their visit. Thus, the Administrator of the System can use this information for the purposes specified in the Policy.
The Administrator of the System undertakes not to transfer statistical analysis data to a third party to track or collect any information that allows identifying Users of this site. Google has the right to transfer information collected by Google Analytics cookies to third parties only in cases provided for by law, or if a third party processes information on behalf of Google.
How to delete Cookies?Information on how to delete cookies from the Users computer can be found at https://www.aboutcookies.org/. The Administrator warns that stopping saving cookies may adversely affect the work with the site (for example, the website will not work or will work sporadically).
This policy is valid from 01.12.2022. If changes are made to this Policy, an updated version will be published on the site.
This Policy does not apply to other services or services of the Administrators group of companies (such as administering your requests, requests and (or) complaints received on the Systems, by calling the Customer Service Line or by other means).